Troubleshooting
      Back to home
      1. Help Center
      2. Volumental Retail Scanner
      3. Troubleshooting

      How to Delete the Volumental UI Shortcut from the iPad

      Remember, the UI shortcut comes from a web browser URL and not from the App Store.

      On iPads with iOS version 15 and newer:

      *Reminder: Volumental only supports iOS versions 15 and above. If your iPad is running on an older version please update it or consider purchasing a newer model that supports these versions.

      1. Press on the app icon that you wish to delete and hold until a menu shows up:
        IMG_0017
      2. Click “Delete Bookmark” and confirm Delete on the subsequent pop-up window:
        IMG_0009 3
      3. You can now save a new version of the Volumental shortcut following these instructions